I got sick of dysfunctional technology and ranted about this pet gripe on LinkedIn (www.linkedin.com). I got A LOT of answers! These knowledgeable people helped me understand what was going wrong in technology design. I;ve written an essay about the subject based on their ideas and comments which appears on the website of the Competitiveness Support Fund at:
Friday, September 19, 2008
TECHNOLOGY AND DESIGN
You need to have the machine working! And working right! You would like it to be designed for your needs and be efficient. Innovative and well-designed machinery and related technology is essential for productivity in this highly competitive industry and in a global economy.